Reviews
September 11, 2018
"I own two Volvo’s and absolutely love them, but couldn’t find a decent mechanic that wasn’t the dealership to work on them until I found Kapps. They charge very reasonable prices considering parts for Europeans are always expensive. As long as Kapps stays around, I will always have a mechanic I can trust for my cars."
August 2, 2018
"I have nothing but positive remarks to make about Kapps. The owner worked with me the whole time and was very communicative about the process and the price. I definitely will be coming back when I am not capable of doing the work myself."
August 1, 2018
"Posting for my dad Dan Purser:_Sam at Kapp’s European Auto Repair is amazing, fair, and exceptionally good — especially with Mercedes’ electronic glitches or weird problems. After many months of looking and planning (and then like an idiot) I bought a very low mile 2003 Mercedes S500 4matic online from New Jersey. The CarFax was clean, and I even randomly called and had them drive it around while I watched and filmed through my iPhone via Facetime. No problems. So I paid cash for the car and had it shipped to me and within three days it died, locked down (??!!?) and the dealership refused my calls. I am a pretty good mechanic with these W211 and W220 Mercedes (or thought I was — hah!) but I began to realize I was screwed. It had some crazy electronic glitch that sent it into seizures every time I tried to start it. UGH! I wanted to throw up. In desperation I took it to the Mercedes dealership in Lindon (now long gone) who swore they’d figured out the problem. $1500 later no results. Inoperable as could be. I snagged it back from the stealership (had to be tricky), and had it towed to Kapp’s in Orem. Sam Kapp (the smart proprietor) researched it online for fun and figured it was the legendary messed up car given the name of the “Silver Ghost” because no one could figure it out. Well, after nine months of digging Sam did and hardly charged me for it! Said it a challenge he was determined to win! My kinda mechanic. Thank you, thank you, THANK YOU!"
May 25, 2018
"Great customer service to my father and me, fixing up Mom's Mini Cooper, gave us sugestions of where to go to get some nicely priced good quality knick-knacks for the interior."
May 10, 2018
"Love getting my Audi serviced here. Great personal service!"
March 27, 2018
"Sam and team are the BEST!!! I was looking at getting a new daily driver, an R53 Mini Cooper S, and needed a Euro shop nearby to do a pre-purchase inspection. The dealership was too far away and WAY too expensive. Enter Kapps! Sam and team identified everything that needed sorting, giving me more negotiation power on the purchase price. After buying the Mini, I immediately took it back to Sam and team where they fixed EVERYTHING at more than a reasonable price. They communicated everything with me before getting to work on anything, ensuring we were all on the same page. Sam even stayed late one night to help fine tune a few things for me. I've since put 8k worry-free miles on my Mini and will continue to use Kapps for all my service and modification needs. If you own a European car in Utah County, these are the guys you can trust!"